This is the WORST TV SERVICE, I have had. I am 85 years old - "go out and using a broom, brush the snow off the dish" - Yeah, like that's going to happen!!!. What is the FCC about? If Directv isn't everything that's bad about shoddy broadcasting, I don't know what is. I called sunday nite with my tv problems (12-4-16) and was told tech support could not accommodate me until 12-13-16! What a racket! I should have never switched my service. It was snowing but the sun came out and I could see blue skies! Still no TV!! All I have seen is part of an advertisement. I agree with the above statement! I want out! Trying to watch the Ohio State Michican State game. This is is the worst tv servicee if i could get out of this contract i would. What if you're elderly or disabled and go check on roof or understand all this mumbo jumbo installations.should not be charged when there's no signal for 2 days so expensive stuck on contract. I have been wthout tv for two days now, how can you claim to be so good when your service is so bad. I have been locked into a 2 yar contract that was suppose to be 19.99 and ended up costing 69.99 what false advertisment. HOW WEhHOW WE SUPPOSE TO WATCH THE SUPERBOWL /. Wle should get a credit for the time the cable is out and furthermore how do you get the snow or ice from the dish without getting a ladder and going on your roof. I switchedd to direct tv but when there is storm I never had a problem with cox but with direct tv no tv no service but still charged. If this still hasn't solved the issue then ordering a DirecTV Service Call is Recommended Note that all satellite installations, RG-6 is strongly recommended (vs RG-59) and it is important to check and potentially rerun RG-6 cable and to eliminate or reduce any splices, especially between the power inserter and the SWiM itself. Some older homes and cable installations may have reused RG-59 cable with splices that were not replaced or over looked by the original installer. If this message only appears on a foreign channel see SFFS on Directv Internationalīefore you continue be aware that: if anything recently changed in your equipment setup, if there is any new contruction, if there is any tree growth this may prevent a signal from reaching the receiver.Ĭheck channels 490 and 491, follow the steps below on the situation that applies. If this message only appears on a local channel see SFFS on Directv Local If you have a DVR or an HD DVR, see Directv DVR SFSS If neither of these seem to be a problem, reset the receiver by unplugging the power, waiting 10-15 seconds (30-40 for DVR's) and plug it back in. Check the cabling to make sure there is no damage or misinstallation (cables disconnected or connected incorrectly). 
Also, very often the issue is caused by a change in installation, purposefully or not. ABSOLUTELY DO NOT TOUCH THE LNB'S!!!!!!!! They are extremely sensitive and can be easily damaged.
If there is snow or ice build-up on the dish, VERY CAREFULLY remove it. Also this issue is caused by the weather. Most often on an aged dish the LNB will start sending signal to the receiver in a way that it cannot read it. If there is any break in the process, you will see a "Searching for Satellite (ext. In order for a signal to be received, it must first travel from the orbitting satellite down to the satellite dish, focused into the low noise blocker (LNB) and sent through cables, possibly a multi-switch, and finally to your receiver.
"Searching for Satellite" is an On Screen Display message that appears when the signal is unable to reach the receiver. Some parts appear broken or damaged so I will need a serviceman to call on me can you make this happen? My satellite dish was hit by a truck and it will need to be readjusted to line up with the satellite.
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